Legal

Last updated: 16th June 2025

At Cuddly Companion Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

 

1. Information We Collect

When you browse our website or sign up for our waitlist, we may collect:

• Name

• Email address

• Delivery address (for future orders)

• Phone number (optional)

• Payment information (handled securely via Wix Payments or third-party services like PayPal)

• Website usage data (cookies, browsing activity, page views)

 

2. How We Use Your Information

We use your personal data to:

• Process orders and send order-related updates

• Manage your waitlist or pre-order registration

• Send marketing emails and product updates (if you opt-in)

• Improve our website and services

• Comply with legal or regulatory obligations

We will never sell or share your personal data with third parties for marketing purposes.

 

3. Cookies

We use cookies and similar technologies via Wix to improve your browsing experience and understand how visitors interact with our website. You can disable cookies through your browser settings at any time.

 

4. Third-Party Services

We use Wix as our website platform and may use trusted third-party services like PayPal for secure payment processing. These services process your data in accordance with GDPR and data protection laws.

 

5. Data Storage & Security

Your personal data is securely stored on Wix’s encrypted servers and protected from unauthorised access. We take reasonable steps to ensure your information remains safe.

 

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications at any time

To exercise these rights, you can:

• Use the contact form available on our website; or

• Write to us directly at:

Cuddly Companion Company
PA 103, University of Wolverhampton Science Park
Technology Centre, Glaisher Drive
Wolverhampton, West Midlands
United Kingdom, WV10 9RU

 

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, you can:

• Contact us via the form available on our website; or

• Write to us at the address below:

Cuddly Companion Company
PA 103, University of Wolverhampton Science Park
Technology Centre, Glaisher Drive
Wolverhampton, West Midlands
United Kingdom, WV10 9RU