FAQ

It’s a memory-making kit built for explorers of all ages. Each bundle includes Coco (your cuddly adventure mascot), a Paw Passport to document your journeys, a personalised photo book voucher, and a keepsake gift box to store it all.

Coco is for adventurers big and small, travellers, families, military personnel, students, and anyone who wants to capture life’s meaningful moments in a fun, lasting way.

Take Coco on your adventures, fill out your Paw Passport, snap photos along the way, and when you’re ready, create your own custom photo book online. We’ll print and deliver it to your door, so you can relive your memories forever.

Inside your bundle, you’ll receive a unique voucher to build your personalised photo book online through our partner,Photobox. Upload your favourite snaps, design your pages, and we’ll print and deliver your adventure book to your door for free.

Absolutely. Just let us know it’s a gift at checkout, and we’ll make sure it’s packed and ready for its new adventure home.

Not at all. The adventure is wherever you are. Whether it’s a weekend in Wales, a walk around the park, or a tour abroad, Moments Make Memories wherever you go with Coco.

Yes. Coco is UKCA certified and suitable for children aged 3+. He’s made with non-toxic materials and designed to be both safe and snuggly.

Yes, Coco is hand-washable. Use cold water, mild soap, and air dry flat to keep him adventure-ready.

Coco is safety tested and certified for children aged 3 years and over, but he’s loved by big kids at heart too. Whether you’re 3 or 93, Coco is designed to bring joy, comfort and connection.

While Coco himself isn’t personalised, the photo book you create through Photobox will be fully custom with your own pictures, captions, and layout. That makes every bundle a truly personal gift or keepsake.

Use the Paw Passport to document each of Coco’s adventures , you can draw, stamp, write locations, note highlights, or add photos. It’s designed to be fun and creative, so make it your own.

Simply head to www.cuddlycompanioncompany.com and pop your details into the waitlist form. It takes less than a minute.

Only 100 Coco Ultimate Adventure Bundles are being released in this first launch. Each Coco is uniquely numbered (Coco001 to Coco100) and comes with a matching Paw Passport, making your bundle truly one of a kind.

Our first launch is extremely limited, but we’re planning future drops based on community demand. Join the waitlist to be the first to know when more become available.

Yes, but each launch will be small and thoughtfully created. Our first 100 are Founding Editions, and while Coco may return in future collections, these first ones are marked and numbered to celebrate the start of the journey.

Bundles are available to pre-order from10th July. The expected delivery date for all first edition orders is31st July 2025.

Yes, we offer a 14-day return window if your bundle is unused and in original condition. See our Returns Policy for full details.

At the moment, we only ship within the UK mainland. As we grow, we hope to expand to more locations, so stay tuned and follow our journey on social media for updates.